Payment / Insurance


Our full service, on–site billing specialists are available to assist you with all billing matters Monday through Friday 8:30am – 4:30pm. To contact the billing department, please call us at 413-732-2333.

New England Retina submits to all insurance carriers including out of network providers. Please bring your health plan card with you to appointments. If a referral is required by your insurance carrier, it must be provided at time of service. Referrals must be obtained from your Primary Care Physician.

We work with the following primary insurance companies. If you do not find your carrier listed below, please contact us.

  • AARP
  • Aetna
  • Blue Cross Blue Shield
  • BMC Healthnet
  • Champus
  • Cigna
  • Connecticare
  • Health New England
  • Healthcare Value Management
  • Medicare
  • Medicaid
  • MassHealth
  • Tufts
  • United Health
  • Worker’s Comp